Subprocessors
Last Updated: May 1, 2026
Audubonic engages the following third-party service providers ("Subprocessors") to help deliver Milo. Each Subprocessor is contractually bound to confidentiality and to processing data only on our instructions, under a signed Data Processing Addendum (DPA) where applicable.
We will notify customers via email or in-app notice before adding a new Subprocessor that processes Deal Documents. To subscribe to subprocessor change notifications, email contact@audubonic.com.
Current Subprocessors
| Subprocessor | Purpose | Data Categories |
|---|---|---|
| Amazon Web Services (AWS) | Document storage (S3), database hosting, OCR (Textract) | Deal Documents, extracted data, account metadata |
| Anthropic (Claude API) | Document understanding and AI insight generation | Document text excerpts, prompts |
| Cohere | Document embeddings and search reranking | Document text excerpts, search queries |
| Tavily | Web search for AI agent tools | Search queries (may include property names / addresses) |
| Supabase | Database hosting and authentication (transitioning to AWS) | Account info, deal metadata, extracted data |
| Vercel | Frontend hosting | Usage metrics, request logs |
| Stripe | Payment processing | Billing information, payment metadata |
| Google (OAuth) | Authentication only | Name, email, profile picture, OAuth tokens |
Infrastructure and Hosting
Production data is hosted on AWS in the us-east region, which is SOC 2 Type II and ISO 27001 certified. All Deal Documents in S3 are encrypted with AES-256 server-side encryption, and database storage is encrypted at rest by our hosting provider. All connections to Milo are encrypted with TLS 1.2 or higher.
AI Vendor Data Use
We do not use your Deal Documents to train, fine-tune, or otherwise improve any AI model — neither models we operate ourselves nor models operated by our vendors. The AI vendors listed above (Anthropic, Cohere, AWS) process your documents only as needed to return results for your specific request, and are contractually prohibited from retaining your inputs for training or model improvement under their respective Data Processing Addendums.
Questions
For questions about our subprocessors or to request a copy of our Data Processing Addendum, email contact@audubonic.com.